Privacy Policy
Last updated: 11/27/2025
1. Introduction
Palantrix LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our styling services, purchase subscriptions or consultations, and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier. We also collect authentication data when you sign in using Google Sign-In.
- Contact Data includes email address and telephone number.
- Financial Data includes payment card details and billing information. Note that we do not store sensitive payment information directly on our servers. All payment transactions are processed through third-party payment providers (Stripe, Apple Pay, PayPal, Google Pay).
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Wardrobe Data includes photographs of your clothing, accessories, shoes, and other personal items you upload to the platform.
- Styling Data includes notes, style preferences, body measurements, sizes, budget constraints, and feedback you provide for styling sessions.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data includes information about how you use our website, upload frequency, and interactions with stylists.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide the styling services you requested, including sharing your Wardrobe Data and Styling Data with assigned stylists to generate outfit recommendations.
- To process your payments for subscriptions or one-time consultation fees.
- To manage your account and relationship with us.
- To improve our website and services through analytics (Google Analytics, Vercel Analytics).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4. Sharing of Data
With Stylists: By using our services, you explicitly consent to the sharing of your uploaded photographs, notes, and profile information with stylists utilizing our platform. These stylists require access to this data to create outfit collages, provide shopping links, and offer styling advice.
With Third-Party Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as:
- Payment Processors: Stripe, Apple Pay, PayPal, and Google Pay to facilitate secure payments.
- Authentication Services: Google Sign-In for secure user authentication.
- Analytics Providers: Google Analytics and Vercel Analytics to help us understand how our website is used and improve user experience.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at our provided email address.
